Frequently Asked Questions
Browse the topics below to find what you’re looking for.
Customer FAQs
Why should I register and create an account?
- You can follow your favourite businesses
- You can decide when you want to be notified that your favourite business has slots available. Instead of calling that hairdresser, or plumber, or gardener, or restaurant, or whatever other great business you are looking for… we’ll let you know when they are free
- If you run a business, register with me:now and let customers know when you are available. See the How do I register my business? section below for full details
How do I login?
- Download and install the mobile app for your device (App Store & Google Play links below)
- Sign in with your Facebook account, or;
- Use the register button to create an account using your email
Forgotten password?
- Hit the Forgot your password? link on the login page
- Enter your email address and tap Submit
- An email with a password reset link will be sent
- Create a new password
- Log back in to me:now
How do I search for the services I want?
- Start typing the service you are looking for in the search field, for example Hair and all the services which match are listed for you to select
- Either select Current location or type where to search
- Select the day you need it, or use Select all and then Search
- A list of services available on the day/s you specified will be shown
- Selecting one of the listings brings up full details of the available business, including contact number
Top tip: Extending the search radius will show more listings
How do I get notified when a favourite business has availability?
- From the menu, go to My Favourites
- Press Add New Favourites
- Start typing the name of the business you’re looking for and all that match will be listed for you to select
- Pressing the star will add the business to your favourites
- Adding a business to your favourites enables notifications automatically, so sit back and wait for them to tell you when they’re available
How do I manage my notifications?
- Go to My Favourites
- Find the business you want to manage
- To no longer receive notifications when this business has availability, use the slider to the left. The business will continue to remain in your favourites list but you won’t get notifications any more
- To delete the business simply press the trashcan icon
Viewing missed notifications?
- From the menu, go to My Notifications
- A list of notifications is shown along with when they posted
- Press to see the details or use the big X to delete
Business FAQs
How do I register my business?
- Download and install the mobile app for your device (App Store & Google Play links below)
- Sign in with your Facebook account, or;
- Use the register button to create an account using your email
- From the menu, go to My Account
- Tap Register A Business
- Enter your business details in the relevant fields
- Add all the services that your business provides. Start typing the service names and all those that match will be listed for you to select. Repeat this process until you have all of the services you provide. If you add more services at a later date you can add them via the My Account page
Top Tips
- Don’t forget to add review websites in the additional links fields so that you can show your customers how great you are
- Make sure you select the way you want to be contacted by your customers so that they can get in touch with you easily
- Upload your business logo to really personalise your page
Please note: As part of the registration process for me:now a credit card number is taken for validation purposes only. No payment will be taken unless you upgrade to the subscription service.
- If any of these details need to be amended, go to My Account and press Edit My Business to change them.
How do I advertise my business availability?
- From the menu, go to My Listings
- Tap Add Availability
- All the services you added during registration are listed. Select the service(s) that you want to advertise
Please note: At least one service needs to be selected.
- Add a short title that describes the service you have available. For example a restaurant may have a table of four available, while a dog groomer may want to fill a cancelled appointment the following afternoon
- Fully describe the service available in the Add description field to give potential customers as much information as possible
- Select the location where you are able to offer this service. The default location is your business address, but for mobile businesses you can specify another address. This option is really useful if you know you have bookings for part of a day in a location but want to advertise your availability for the remainder of the time you’re there
- Tap Date and a calendar appears, allowing you to select the date when you are available.
- Tap Time and specify when your availability starts
Please note: As a default the availability is set to 2 hours, this can be changed using one of the other options shown. However a listing cannot be longer than 24 hours.
- Hit Review to see the availability details you have entered. This is your last chance to change anything before publishing the listing
- If any of the details need to be amended, tap on the pencil icon and this returns you to the previous screen where you can make any changes. When complete, tap Review once more.
- To delete this listing without publishing use the trash can icon
- To publish this listing press Publish
- Congratulations! Your advert is now live and potential customers looking for this service in your location will be able to find out about your availability. Any existing customers that are following you will now be notified too
- Tapping on either Facebook or Twitter will post your listing to your existing customer base on social media
- Tap Next to return to the My Listings page
Top Tips
- Cloning a listing is a great time-saver, just hit the + symbol on one of your existing listings. All you need to then do is change the date and time you’re available before publishing it
- To be ready to clone an existing listing in seconds remember to keep at least one on the My Listings page at all times.
How do I manage my open listings?
- Go to My Listings
- All of the listings you’ve created will be shown. Don’t forget to scroll down the page to see them all
- If a customer has filled your available appointment you can delete the listing by selecting the trashcan icon and it will be removed
Please note: You can’t edit a listing once it has been published
How many listings have I used?
- Go to My Listings
- Directly under the Add Availability button you’ll see a counter that shows how many of your monthly allocation have been used
- Free users get 5 listings a month. Subscribed users get 30 listings a month <subscribe here>
Please note: The monthly allocation of adverts is renewed on the first day of the month
How can I get more listings?
- If you need more than 30 listings a month, email subscription@www.menowapp.com and our team will be happy to help
How do I suggest a service which is not currently listed?
- From the menu, go to My Account
- Tap Edit Business
- Scroll down and type the service in the Add Services field
- Tap Add Service and a message will ask if you would to submit this new service
- Hit Submit and the me:now team will review it and get back to you